Privacy policy

Information we collect

• Your mobile number, to sign you in and keep you updated about your order
• Your Spotify account email, stored encrypted
• Account country and any notes you add to your order
• Your payment receipt image
• Messages you send to support
• Technical information such as your IP address, used only to prevent abuse

How we use it

• To fulfil and track your order and activate your subscription
• To send sign-in codes and order text messages
• To review and verify payments
• To answer support requests
• To keep the site secure and prevent fraud

Storage and security

Your Spotify account email is encrypted and receipt images are kept in private storage; only you and Spotka admins can access them. Connections to the site are encrypted with HTTPS.

Sharing

We never sell your information or share it for advertising. Your mobile number and message text are shared with our SMS provider only to deliver text messages. If legally required, we provide the necessary information to the relevant authorities.

Cookies

We use a cookie only to keep you signed in. Your language and light/dark mode choices are stored in your own browser. We don't use advertising or tracking cookies.

Your rights

You can ask support to see, correct or delete your information. Records we need to keep to track orders or meet legal requirements may be kept for as long as necessary.

Contact

For any privacy question, contact support from the contact page.